Booking Terms & Conditions

TRAVELLERS ARE DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED THE FOLLOWING :

1. RESERVATIONS & PAYMENT
A deposit of S$300 per person required upon booking. If the tour fare is below S$1,000, a non-refundable deposit of 30% of tour fare is required. Balance payment is to be paid in full minimum 30 days before departure. Failure to comply with this may result in an automatic cancellation of reservation and a forfeiture of deposit.

2. CANCELLATION / AMENDMENTS
Cancellation of confirmed booking must be made in writing to avoid misunderstanding. The following charges will apply accordingly :
Cancellation Notice     Charges/Per person
More than 35 days prior to departure    $300
15-34 days prior to departure     $350
08-14 days prior to departure     50%
03-07 days prior to departure     75%
02 days or less prior to departure     100%
For each amendment made after a booking has been confirmed, an amendment fee of S$50 per person will be charged. An amendment fee does not constitute a transfer to another tour whereby an administration fee of S$50 per person will be levied in addition to the amendment fee.

3.  REFUND OF UNUSED SERVICE
- No refunds or exchange can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fares but not utilised by passenger.

4.  RESPONSIBILITY
- The Company and/or its associated agents act only as agents for the transportation companies, hotel contractors and other principals, and tickets, vouchers and documents are issued subject to those items and contracts under  which services are   provided.

- Every person participating in any tour or holiday organised by the Company and/or its associated agents shall be regarded in every respect as carrying his/her own risk. The Company and/or its associated agents shall not be held responsible to any person as a result of the following :-

a) Inaccuracy, misdescription or changes to any tour or its itinerary
b) Additional expense due to delays or changes in air or any transport services, sickness, weather, strike, war, quarantine or other causes.
c) The company assumes no liability for any damage or loss of luggage or personal effects. It is the responsibility of the passenger to effect personal travel insurance.
d) Deportation or refusal or entry of travellers by immigration. Authorities resulting from the possession of unlawful items or holding improper travel documents or other causes or whose behaviour and activities are considered as subversive by the foreign government concerned.

- All arrangements of hotel and itinerary are safety at the discretion of associated agents and its branches who control the scheduling and reservation of hotel and sightseeing arrangements. The organiser has no control over these arrangements and cannot be held responsible for any changes of modification.

- The Company and/or its associated agents reserves the right to alter or modify with or without prior notice the itineraries, travel arrangements and hotel accommodation in anyway necessary, or withdraw the services of an accompanying tour manager, due to circumstances over which the operators have no control.

- The Company also reserves the right to cancel or withdraw at any time bookings made by or on behalf of travellers prior to departure for any reason whatsoever; including insufficient number of passengers in which no liabilities whatsoever shall be borne by the Company in respect of such cancellations or withdrawal. The decision of the Company shall be final and no conclusive. Money paid by such tour members towards booking fees shall be refunded to them.

- Should there be difficult and uncooperative tour members during the tour, whose act and conduct the tour leader in charge deems to be unreasonable and detrimental to the enjoyment, interests, well-being and safety of the other tour members and the smooth running of the tour in general, the tour leader concerned possesses full discretion to deal with such persons as he/she deems fit, including requiring him/she to leave the tour. The decision of the tour leader in this respect is final and conclusive and the Company shall not make refund for any uncompleted part of the tour.

- Programmes, travel prices, services and conditions are based on the situation applicable at the time of the publication of this brochure and are subject to change with or without notice.

- The ticket issued is a special ticket restricted to certain Airlines only. It is non-negotiable, non-endorseable, non-reissuable, non-refundable and non-reroutable. Any alteration on the routing or change of date of travel by passenger is solely at his/her own risk. The company and/or its agents shall not be held responsible for any inconvenience caused and extra expenses incurred.

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